This policy explains what information JL Signature Flooring LLC ("JL Signature Flooring," "we" or "us") collects through jlsignatureflooring.com, how we use it, and the choices you have. We are a small, owner-led flooring company in the Kansas City metro, and we only collect what we need to answer your request and do the work.
01Who we are
JL Signature Flooring LLC installs and refinishes floors for homeowners across the Kansas City metro, in Missouri and Kansas. You can reach us about this policy by calling or texting (913) 820-6569 or through the contact options at the end of this page.
02Information we collect
Information you give us. When you request an estimate, you may share your name, phone number, email address, the ZIP code of the project, the service you need, the approximate size, how you prefer to be contacted and any notes about the project. You may also send photos or details by text or email.
Information collected automatically. Like most websites, our hosting provider records basic technical data when you visit, such as your IP address, browser and device type, the pages you request, the page that referred you and the time of the visit. We use it to keep the site running and secure.
Information from ads and analytics. When we run ads on Google or Meta, or use analytics tools, those services may collect data about how you reach and use the site, such as the ad you clicked and the pages you viewed. See Cookies and similar tools.
We do not ask for payment card numbers, Social Security numbers or other sensitive information through this site.
03How we use it
- Reply to your request and schedule a free on-site estimate.
- Prepare proposals, plan and complete the work, and follow up after the job.
- Answer questions and help with anything related to your floors.
- Learn which pages and ads bring in requests, so we can improve the site.
- Protect the site and our forms from spam, fraud and abuse.
- Meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not share it with other companies for their own marketing.
06Calls and text messages
When you send a request, you agree that we may call or text the phone number you gave us about your project, including the estimate, scheduling and follow-up. These messages are about your job, not marketing blasts. Message and data rates may apply.
You can reply STOP to any text to stop receiving them, or just tell us by phone. We do not share your phone number or your consent to receive texts with third parties for their marketing.
07How long we keep it
We keep estimate requests and customer records for as long as we need them to serve you, stand behind our work and meet tax and legal requirements. When we no longer need information, we delete it or keep it in a form that no longer identifies you.
08How we protect it
We use reasonable measures to protect your information, including encrypted connections (HTTPS) on this site and limited access to customer records. No website or email system is perfectly secure, so please do not send payment details or other sensitive information through the forms.
09Your choices and rights
You can ask us to show you, correct or delete the personal information we hold about you, or to stop contacting you. Call, text or email us and we will respond within 30 days. We may need to confirm your identity first.
Depending on where you live, state privacy laws may give you additional rights, and we will honor requests as those laws require. We will not treat you differently for making a request.
10Children
This site is meant for adults planning work on their homes. We do not knowingly collect information from children under 13. If you believe a child sent us information, contact us and we will delete it.
11Links to other sites
The site links to other services, such as Instagram and our Google reviews. Their own privacy policies apply when you visit them.
12Changes to this policy
We may update this policy as our business or the law changes. The date at the top of the page shows the current version, and any changes take effect when they are posted here.
